Contact

Description

Texas RE Information
information@texasre.org 

Send general requests for information and support, including help requests related to the Texas RE Portal .

Texas RE Complaint
complaint@texasre.org

Send complaints related to possible violations of standards or protocols. Find the Texas RE Complaint Form on Enforcement of NERC Reliability Standards or Enforcement of ERCOT Protocols and Operating Guides.

To submit anonymous and confidential complaints related to possible conflicts of interest, concerns about ethics or HIPAA, or any compliance complaint, issue or activities that could involve violations of the NERC standards, please visit the Texas RE Ethics & Compliance Hotline .

Other Resources Outside of Texas RE

To file a complaint about an electric provider, call the Public Utility Commission of Texas at 888-782-8477, or visit the PUCT Web site . 

Texas RE webCDMS Support webcdms@texasre.org

Send questions about the Texas RE implementation of the OATI webCDMS system.

Texas RE Records
records@texasre.org

Send requests for records from Texas RE.

System Events
rapa@texasre.org 

Report urgent system events directly to Texas RE.

Texas RE Self-Reporting
selfreporting@texasre.org

Send form to report a possible violation(s) of a NERC standard(s) committed by your organization. Find form, and read more.

Reliability Standards Manager
rsm@texasre.org

Send questions about the regional reliability standards process, or submit forms to join the Reliability Standards Committee or the Ballot Body to vote on regional standards. To view the status of proposed regional standards, submit comments during public commenting periods, or vote during ballot periods, visit Reliability Standards Tracking .

NERC Registration
nercregistration@texasre.org 

Send questions about registering with NERC for the ERCOT region. Submit registration contact updates on the Texas RE Portal .

NERC Certification
nerccertification@texasre.org 

Send questions about the NERC certification process.

Texas RE Mitigation
mitigation@texasre.org

Submit mitigation plans to Texas RE. Find forms for mitigation planning of alleged or confirmed violations of NERC Reliability Standards or ERCOT Protocols and Operating Guides.

Texas RE Self-Certification
selfcert@texasre.org

Send questions about the NERC self-certification process. Submit self-certifications on the Texas RE Portal .

Texas RE Cyber Security
cybersec@texasre.org

Send questions about security-related NERC standards, specifically the Critical Infrastructure Protection (CIP) standards.

Data Submittal
datasubmittal@texasre.org 

Send questions regarding data submission.

Procurement
procurement@texasre.org

Send necessary forms to become a current vendor, or questions about procurement.  

Accounts Payable
accountspayable@texasre.org

Send questions about Texas RE accounts payable.

List Name

Description

Board-Plus

Subscribe to receive information about the Texas Reliability Entity Board of Directors and board meetings.

Information

Subscribe to receive information on Texas RE news, activities, and training opportunities including the Texas REview newsletter.

Membership

Closed list used by Texas RE Member Representatives only to receive membership-related information.

MRC-Plus

Subscribe to receive information on Member Representatives Committee activities and meetings and participate in MRC discussion.

NSRS-Plus

Subscribe to participate in discussion with the NERC Standards Review Subcommittee members.  The NSRS is a subcommittee of the Reliability Standards Committee.

RSC-Plus

Subscribe to receive information about and participate in discussion about the Texas RE Reliability Standards Committee and regional standards activities and meetings.